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  1. EB Games New Zealand
  2. Delivery & Collection

Delivery & Collection

Same Day Delivery

  • Terms & Conditions
  • What happens if I'm not at my delivery address when my order arrives?
  • Who will deliver my order?
  • How do I track my order?
  • Is Same Day Delivery available on weekends?
  • What happens if I place my order after 2:00p.m.?
See all 10 articles

Click and Collect

  • Can I return Click & Collect purchases?
  • An item I would like to purchase is not near my local store.
  • How long are orders held for collection?
  • Can I change or cancel my Click & Collect Order?
  • What happens if my Click & Collect Order is rejected by my chosen store?
  • Can someone else collect the order on my behalf?
See all 13 articles

Shipping and delivery

  • How long will it take to ship to my location?
  • How do you package your products for shipping?

Delivery issues

  • My delivery arrived damaged
  • I didn't receive all my goods
Legal
  • Privacy Policy
  • Terms & Conditions
  • EB World Terms & Conditions
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