If some of your order has not arrived, it might be shipping from another location. Depending on stock availability, items may ship from our warehouse or store locations.
When checking out on our website, the cart will automatically split items up based on where they are and show the respective shipping costs.
For more information on your order status, you can log in to your EB World or Guest account here to see updates on any current and completed orders.
If the guests tab does not appear, please try viewing from the track order link at the bottom of our website as shown below:
If you believe there is an issue with any part of your order, please feel free to contact our customer service team via the "enquire here" option at the bottom of this page.