You'll earn Carrots for all instore and online purchases from EB Games and Zing Pop Culture made with your EB World card or account. You can also earn extra Carrots when you trade, preorder or buy preowned products. There's a few chances throughout the year to grab even more bonus Carrots, keep your eye out on your EB World emails for more information.
When you reach certain amounts of Carrots you'll Level Up! With each new level you'll get access to new and better perks and more. To learn more about what you get for levelling up go here.
If you are unable to use your EB World account with a purchase you can contact our Customer Support Hotline on 133 930 at least one business day after the transaction is complete to claim your Carrots.
EB World Carrots grow pretty fast, you'll be seeing them in your account within 72 hours of your completed transaction. Carrots for preorders are applied within 48 hours of receiving the product. Carrots for special events or offers can take longer, which will be outlined in the terms of the promotion