Zip Click and Collect Orders are unable to be accessed for a cancellation of your order once it has been placed online. To ensure efficient processing, your order is closed as soon as it is processed.
However, when you visit your nominated store for collection. Please speak to the staff at your local store and they will be able to help with exchange or refund of your item.
Online Delivery: Please contact or email customer service below and have your order number ready and we can assist with cancelling your online delivery order if it hasn’t left our warehouse.
Please note: The item will need to be in the same condition that it was picked up. Standard Returns Policy Applies