Changed your mind or the product is not what you expected? You can return your order to any EB Games store within 7 days of pick up, along with your receipt, and the product itself is in the same condition as purchased.
Return time may vary if you are a member with EB World and you can check here.
Orders paid by PayPal or Laybuy do require return by post for a refund. Please contact our customer service team for further assistance.
For more information on a change of mind return please visit here.
This returns policy is in addition to your rights under New Zealand Consumer Law.